Privacy Policy

1. Information We May Collect

Depending on how you use the website, we may collect:

• Your name
• Mobile number
• Email address
• Preferred communication method
• Information submitted through Contact or Consultation forms
• Villa, community, investment or service requirements
• Messages and correspondence
• Website source or campaign information
• Browser, device and technical usage information
• Cookie and analytics information where those tools are enabled

Please do not submit passwords, confidential banking details or unnecessary identity documents through a general website form.

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2. How We Use Information

We may use submitted information to:

• Review and respond to an enquiry
• Arrange a requested Call, WhatsApp or Email response
• Provide an initial Villa Strategy Consultation
• Understand property or service requirements
• Compare relevant communities, projects or villa pathways
• Coordinate an agreed next step
• Manage developer, seller or professional-partner communication where required
• Maintain enquiry and client records
• Operate, secure and improve the website
• Meet applicable UAE legal or regulatory obligations

Submitted information will not be displayed publicly.

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3. Sharing Information

Information may be shared where reasonably required with:

• Authorised theVillasDubai or FIMCO Real Estate team members
• Relevant developers, sellers or property representatives
• Architects, engineers, inspectors, contractors or other professional partners
• CRM, hosting, email, analytics and technical-service providers
• Competent UAE authorities where disclosure is legally required

Information should be shared with a developer or service partner only when connected to the enquiry, requested service or an agreed next step.

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4. Communications

Submitting a Contact or Consultation form allows the team to respond to that enquiry through the communication method selected by the visitor.

Follow-up communication may relate to:

• The submitted enquiry
• A requested consultation
• Requested property or community information
• A partnership or service discussion
• An agreed property, transaction or project step

A general enquiry submission is not treated as permission to send unrelated promotional marketing.

Any future promotional marketing programme will use a separate and appropriate opt-in process.

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5. Cookies and Tracking Technologies

The website may use essential cookies required for:

• Website security
• Form operation
• Session management
• Core website functionality

theVillasDubai currently uses only these technically necessary cookies. It does not run non-essential analytics, advertising or remarketing tracking on the website at this time.

If analytics, advertising or attribution tools are introduced in future, a cookie-preference control will be added so you can accept or reject non-essential cookies before they load, and this section will be updated to reflect that change.

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6. Storage and Security

Reasonable technical and organisational measures should be used to protect information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Unauthorised disclosure

Information may be retained for as long as reasonably required to:

• Respond to the enquiry
• Provide a requested service
• Maintain relevant business or transaction records
• Resolve disputes
• Meet applicable UAE requirements

Information that is no longer reasonably required should be deleted, anonymised or securely archived where appropriate.

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7. Service Providers and International Systems

The website may use cloud-based CRM, hosting, email, communication, analytics or other technical providers.

Some providers may process or store information outside the UAE.

Where this occurs, reasonable contractual, technical, security and legal safeguards should be used in accordance with applicable UAE requirements.

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8. Information Requests

Subject to applicable UAE requirements, a person may contact us regarding:

• Information held about them
• Correction of inaccurate information
• Deletion where information is no longer reasonably required
• Restriction or stopping of certain processing
• Withdrawal of consent where consent was the relevant processing basis

Requests should be sent to: info@thevillasdubai.ae.

Identity verification may be required before acting on a request.

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9. Third-Party Websites

The website may link to:

• Developer websites
• WhatsApp
• Social platforms
• Professional providers
• Other external services

External services operate under their own policies and security practices.

theVillasDubai and FIMCO Real Estate are not responsible for independently operated third-party websites.

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10. Changes to This Policy

This Privacy Policy may be updated when:

• Website functionality changes
• Services change
• Technical providers change
• Applicable UAE requirements change

The latest version is published on this page with an updated date.

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11. Contact

Questions about this Privacy Policy or the handling of submitted information may be sent to:

theVillasDubai
Powered by FIMCO Real Estate LLC
Dubai, United Arab Emirates
Email: info@thevillasdubai.ae